Seafood Lead

Company Name:
Koch Davis
The seafood lead will support the department manager with the daily operations of the meat-seafood department. This position will assist the manager with implementing plans to ensure customer confidence and loyalty by promoting and executing consistent operating conditions, providing fresh and appealing products, providing courteous, knowledgeable and prompt service and a friendly atmosphere. In addition, this position will assume department operational responsibility in the absence of the manager. Support the department manager with the management of inventory, in-stock position, pricing integrity, merchandising, labor, security, expense control and other operational processes to company standards. Support the department manager with ensuring the department achieves the standards of performance as outlined in the work plan. Support training and developing of team members in accordance with company policy and procedures; lead team members by example by completing department tasks and serving customers with the highest level of service. Ensure team members greet, assist, provide efficient service and thank customers in a prompt, courteous, friendly and business like manner in order to promote the company image as a service oriented operation. Resolve customer complaints to the full satisfaction of the customer. Answer product questions and offer assistance in finding or suggesting product selection. Ensure company standards of safety, proper food handling practices, sanitation and productivity are achieved; ensure operations are consistent with all aspects of federal and state health, safety and sanitation codes. Support the manager with ensuring all policies and programs are communicated and carried out in a positive and timely manner. Notify management of team member theft, customer shoplifting, unauthorized markdowns or property defacement. Promote high team member morale. Perform other job related duties as assigned.
Must be 18 years of age. Proven performance as a team member in the seafood department; or one (1) year management or supervisory experience in supermarkets, retail, restaurants, hotels or general business. Ability to read, write and speak English proficiently. Ability to understand and follow English instructions. Authorization to work in the United States or the ability to obtain the same.
High school diploma or equivalent.
The client company is an American supermarket chain.

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